Last update: 10 August 2020
This policy explains the way in which Glossiko, (“Glossiko”, “we”, “us” or “our”) handles the personal data collected and received through www.glossiko.com.
1. Acknowledgement and acceptance of the terms.
2. Websites from third parties
The services and offers relating the links of this site, including any other sites, have their own privacy policies that may be viewed by clicking the relevant links within each respective site. Glossiko does not assume any responsibility for privacy practices or the content of third party websites. We recommend and encourage you to always check the privacy policies of third parties before providing any personal information or completing any transaction with such third parties.
3. The information we collect, how we collect it and why.
When a user registers on the website, Glossiko requests and stores the user´s email address and other relevant information. We collect such information in so far as the user will have to receive communications by email relating the classes and the tutor will need to know some things to provide the service.
The information required will be: Name, email, age range, estimated language level and motivation. The user may also choose to provide his telephone number and Skype identification to improve communication and receive session reminders.
We collect the data mentioned above with the following purposes:
a. To allow the scheduling of lessons and test sessions.
b. To allow the tutors to provide their services, and
c. To allow our support team to contact the user easily to tackle any issues.
The data are stored in third party software systems (Stripe, Mailchimp, Acuity Scheduling) that use the latest security technology and comply with the GDPR regulations. The data may be shared from time to time with the tutors by email, if you book a session with them and they do not have your information.
If you wish to access any stored information or want us to delete your information from our systems, you may contact us at contact@glossiko,com. We will answer your request within 7 days at the most.
After users have registered for a session, they may receive emails relating their request. The users may also receive emails from time to time on updates and special offers. You may choose not to receive any emails by clicking on the link to cancel your subscription from the emails received.
Glossiko does not share with others the personal information that we collect from you when using the website or any products or services of Glossiko, except in the cases described under this policy.
However, when you provide personal information to use Glossiko, you are sharing the same with Glossiko and its affiliated entities. The use of your personal information by these entities is subject to this policy.
When visiting Glossiko.com, we may track navigation activity and then analyse it with the purpose of serving our users better. We use third party cookies to run Google Analytics Demographic and any other kind of analytics tools. These cookies collect data from website visitors (such as, age and sex) that we use to optimise the content and marketing of our website. They do not collect any personal identification information.
We use remarketing to record when users visit a particular page or when they take specific actions on Glossiko.com.
3.1. Compliance with the laws
We may share your personal information to answer summons, court orders or legal proceedings, to establish or exercise our legal rights or to defend against claims and where, in our opinion, the disclosure is required or appropriate under such circumstances.
3.2. Change on Glossiko business
4. Information regarding children
The safeguarding of the privacy of minors is specially relevant. For this reason, Glossiko does not knowingly collect any identifiable personal information through Glossiko website from persons under the age of 13, and no service of Glossiko is addressed at persons under the age of 13.
If you are under the age of 13, then please, do not use or access the service or website of Glossiko at any time or in any manner.
Glossiko may in its discretion update this privacy statement from time to time. We recommend that you review this privacy statement periodically to stay informed of how we help safeguard the personal information that we collect.
6. Confidentiality and safety
Data transmission on the internet cannot be guaranteed to be 100% secure. Therefore, we cannot guarantee the security of your data transmitted to our Website: any transmission is at your own risk. However, once we receive your information, we will take reasonable steps to secure it in our systems.
If Glossiko becomes aware of any security infringement, we can try to notify you electronically so that you may take the appropriate protective measures. By using Glossiko and providing us with your personal information, you agree that we may communicate with you electronically in relation to the security, privacy and the administrative issues relating the use of such sites, products and services. If there is a security infringement, we may post a notice on our websites. If this occurs, you will need a web browser that allows you to view the relevant websites. We can also send you an email to the email address you have provided us under these circumstances.
7. International users
Glossiko website servers are hosted in The Netherlands and is aimed at and addressed to users all over the world. We may transfer you personal data to countries other than the one you live in. Our databases servers providers comply with the EU-U.S. and Swiss-U.S. Privacy Shield Framework to allow the secure transfer of data, according to the data protection laws of the European Union and Switzerland.
8. Contact Glossiko
If you have any concerns over the privacy in relation to Glossiko or this policy, have any question or need assistance, please contact Glossik’s Customer Service by: